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Annotation of src/usr.bin/sudo/TROUBLESHOOTING, Revision 1.2.6.1

1.2.6.1 ! millert     1: Troubleshooting tips and FAQ for Sudo
1.1       millert     2: =====================================
                      3:
1.2.6.1 ! millert     4: Q) When I run configure, it says "C compiler cannot create executables".
        !             5: A) This usually means you either don't have a working compiler.  This
        !             6:    could be due to the lack of a license or that some component of the
        !             7:    compiler suite could not be found.  Check config.log for clues as
        !             8:    to why this is happening.  On many systems, compiler components live
        !             9:    in /usr/ccs/bin which may not be in your PATH environment variable.
        !            10:
1.1       millert    11: Q) Sudo compiles but when I run it I get "Sorry, sudo must be setuid root."
                     12:    and sudo quits.
                     13: A) Sudo must be setuid root to do its work.  You need to do something like
                     14:    `chmod 4111 /usr/local/bin/sudo'.  Also, the filesystem sudo resides
                     15:    on must *not* be mounted with the nosuid mount option or sudo will
                     16:    not be able to work.  Another possibility is you may have '.' in
                     17:    your $PATH before the directory containing sudo.  If you are going
                     18:    to have '.' in your path you should make sure it is at the end.
                     19:
1.2.6.1 ! millert    20: Q) Sudo compiles but when I run it I get "seteuid(0): Operation not permitted"
        !            21:    and sudo quits.
        !            22: A) The operating system you are running probably has broken support for
        !            23:    POSIX saved IDs.  You should run configure with the "--disable-saved-ids"
        !            24:    option and rebuild sudo.
        !            25:
1.2       millert    26: Q) Sudo never gives me a chance to enter a password using PAM, it just
                     27:    says 'Sorry, try again.' three times and quits.
                     28: A) You didn't setup PAM to work with sudo.  On Linux this generally
                     29:    means installing sample.pam as /etc/pam.d/sudo.
                     30:
1.1       millert    31: Q) Sudo is setup to log via syslog(3) but I'm not getting any log
                     32:    messages.
                     33: A) Make sure you have an entry in your syslog.conf file to save
                     34:    the sudo messages (see the sample.syslog.conf file).  The default
                     35:    log facility is local2 (changeable via configure).  Don't forget
                     36:    to send a SIGHUP to your syslogd so that it re-reads its conf file.
                     37:    Also, remember that syslogd does *not* create log files, you need to
                     38:    create the file before syslogd will log to it (ie: touch /var/log/sudo).
                     39:    Note:  the facility ("local2.debug") must be separated from the
                     40:          destination ("/var/adm/sudo.log" or "@loghost") by
                     41:          tabs, *not* spaces.  This is a common error.
                     42:
                     43: Q) When sudo asks me for my password it never accepts what I enter even
                     44:    though I know I entered my password correctly.
                     45: A) If your system uses shadow passwords, it is possible that sudo
                     46:    didn't detect this.  Take a look at the generated config.h file
                     47:    and verify that the C function used for shadow password lookups
                     48:    was detected.  For instance, for SVR4-style shadow passwords,
                     49:    HAVE_GETSPNAM should be defined (you can search for the string
                     50:    "shadow passwords" in config.h with your editor).  Note that
                     51:    there is no define for 4.4BSD-based shadow passwords since that
                     52:    just uses the standard getpw* routines.
                     53:
                     54: Q) I don't want the sudoers file in /etc, how can I specify where it
                     55:    should go?
                     56: A) Use the --sysconfdir option to configure.  Ie:
                     57:    configure --sysconfdir=/dir/you/want/sudoers/in
                     58:
                     59: Q) Can I put the sudoers file in NIS/NIS+ or do I have to have a
                     60:    copy on each machine?
                     61: A) There is no support for making an NIS/NIS+ map/table out of
                     62:    the sudoers file at this time.  A good way to distribute the
                     63:    sudoers file is via rdist(1).  It is also possible to NFS-mount
                     64:    the sudoers file.
                     65:
                     66: Q) I don't run sendmail on my machine.  Does this mean that I cannot
                     67:    use sudo?
                     68: A) No, you just need to run use the --without-sendmail argument to configure
                     69:    or add "!mailerpath" to the Defaults line in /etc/sudoers.
                     70:
                     71: Q) When I run visudo it uses vi as the editor and I hate vi.  How
                     72:    can I make it use another editor?
                     73: A) Your best bet is to run configure with the --with-env-editor switch.
                     74:    This will make visudo use the editor specified by the user's
                     75:    EDITOR environment variable.  Alternately, you can run configure
                     76:    with the --with-editor=/path/to/another/editor.
                     77:
                     78: Q) Sudo appears to be removing some variables from my environment, why?
                     79: A) Sudo removes the following "dangerous" environment variables
                     80:    to guard against shared library spoofing, shell voodoo, and
                     81:    kerberos server spoofing.
                     82:      IFS
                     83:      LOCALDOMAIN
                     84:      RES_OPTIONS
                     85:      HOSTALIASES
1.2.6.1 ! millert    86:      NLSPATH
        !            87:      PATH_LOCALE
        !            88:      TERMINFO
        !            89:      TERMINFO_DIRS
        !            90:      TERMPATH
        !            91:      TERMCAP
1.1       millert    92:      ENV
                     93:      BASH_ENV
1.2.6.1 ! millert    94:      LC_ (if it contains a '/' or '%')
        !            95:      LANG (if it contains a '/' or '%')
        !            96:      LANGUAGE (if it contains a '/' or '%')
1.1       millert    97:      LD_*
                     98:      _RLD_*
                     99:      SHLIB_PATH (HP-UX only)
1.2.6.1 ! millert   100:      LIBPATH (AIX only)
1.1       millert   101:      KRB_CONF (kerb4 only)
1.2.6.1 ! millert   102:      KRBCONFDIR (kerb4 only)
        !           103:      KRBTKFILE (kerb4 only)
1.1       millert   104:      KRB5_CONFIG (kerb5 only)
1.2.6.1 ! millert   105:      VAR_ACE (SecurID only)
        !           106:      USR_ACE (SecurID only)
        !           107:      DLC_ACE (SecurID only)
1.1       millert   108:
                    109: Q) How can I keep sudo from asking for a password?
                    110: A) To specify this on a per-user (and per-command) basis, use the 'NOPASSWD'
                    111:    tag right before the command list in sudoers.  See the sudoers man page
                    112:    and sample.sudoers for details.  To disable passwords completely,
                    113:    run configure with the --without-passwd option or add "!authenticate"
                    114:    to the Defaults line in /etc/sudoers.  You can also turn off authentication
                    115:    on a per-user or per-host basis using a user or host-specific Defaults
                    116:    entry in sudoers.
                    117:
                    118: Q) When I run configure, it dies with the following error:
                    119:    "no acceptable cc found in $PATH".
                    120: A) /usr/ucb/cc was the only C compiler that configure could find.
                    121:    You need to tell configure the path to the "real" C compiler
                    122:    via the --with-CC option.  On Solaris, the path is probably
                    123:    something like "/opt/SUNWspro/SC4.0/bin/cc".  If you have gcc
                    124:    that will also work.
                    125:
                    126: Q) When I run configure, it dies with the following error:
                    127:    Fatal Error: config.cache exists from another platform!
                    128:    Please remove it and re-run configure.
                    129: A) configure caches the results of its tests in a file called
                    130:    config.cache to make re-running configure speedy.  However,
                    131:    if you are building sudo for a different platform the results
                    132:    in config.cache will be wrong so you need to remove config.cache.
                    133:    You can do this by "rm config.cache" or "make realclean".
                    134:    Note that "make realclean" will also remove any object files
                    135:    and configure temp files that are laying around as well.
                    136:
                    137: Q) I built sudo on a Solaris >= 2.6 machine but the resulting binary
                    138:    doesn't work on Solaris <= 2.5.1.  Why?
                    139: A) Starting with Solaris 2.6, snprintf(3) is included in the standard
                    140:    C library.  To build a version of sudo on a >= 2.6 machine that
                    141:    will run on a <= 2.5.1 machine, edit config.h and comment out the lines:
                    142:        #define HAVE_SNPRINTF 1
                    143:        #define HAVE_VSNPRINTF 1
                    144:    and run make.
                    145:
                    146: Q) When I run "visudo" it says "sudoers file busy, try again later."
                    147:    and doesn't do anything.
                    148: A) Someone else is currently editing the sudoers file with visudo.
                    149:
                    150: Q) When I try to use "cd" with sudo it says "cd: command not found".
                    151: A) "cd" is a shell builtin, you can't run it as a command since
                    152:    a child process (sudo) cannot affect the current working directory
                    153:    of the parent (your shell).
                    154:
                    155: Q) When I try to use "cd" with sudo the command completes without
                    156:    errors but nothing happens.
                    157: A) Some SVR4-derived OS's include a /usr/bin/cd command for reasons
                    158:    unfathomable.  A "cd" command is totally useless since a child process
                    159:    cannot affect the current working directory of the parent (your shell).
1.2.6.1 ! millert   160:
        !           161: Q) When I run sudo it says I am not alllowed to run the command as root
        !           162:    but I don't want to run it as root, I want to run it as another user.
        !           163:    My sudoers file entry looks like:
        !           164:     bob        ALL=(oracle) ALL
        !           165: A) The default user sudo tries to run things as is always root, even if
        !           166:    the invoking user can only run commands as a single, specific user.
        !           167:    This may change in the future but at the present time you have to
        !           168:    work around this using the 'runas_default' option in sudoers.
        !           169:    For example:
        !           170:     Defaults:bob       runas_default=oracle
        !           171:    would achieve the desired result ofr the preceding sudoers fragment.
1.1       millert   172:
                    173: Q) How do you pronounce `sudo'?
                    174: A) soo-doo (for superuser do).