=================================================================== RCS file: /cvsrepo/anoncvs/cvs/www/Attic/orders.html,v retrieving revision 1.564 retrieving revision 1.565 diff -c -r1.564 -r1.565 *** www/Attic/orders.html 2013/09/10 19:11:58 1.564 --- www/Attic/orders.html 2013/09/13 21:25:01 1.565 *************** *** 1,3 **** --- 1,4 ---- + /bin/sh *************** *** 353,386 **** ! Postage will vary depending on your location relative to the shipping ! address. Special instructions should be specified in the comments of the ! order. By default we ship as follows: Shipments of single CD sets to USA, ! Canada, or any other country will be sent by FIRST CLASS (Air)mail. !

! Tracking number notification and insurance cost for single CD's sent to the ! USA is free and included in the original cost of postage. !

! For Canada FIRST CLASS insurance is $5 CDN. This insurance may be paid ! either at time of order (you must so specify in the comment section of the ! order), or, at the rate of $6 CDN, it may be paid after it is found that the ! item has gone missing, and upon requesting the replacement. Unfortunately, ! unlike the USA, there is no tracking number service available for FIRST ! CLASS packets in Canada. For tracking number notification in Canada, one ! must go to a more expensive class of mail called Express Post. !

! To Canada packages larger than 1 CD set are sent via Expedited Parcel by ! default. Tracking number notification is included in the postage cost. ! Insurance is included at the cost of $1.20 CDN / $100 CDN. If you specify ! not to insure, in the comments section of the order, we only cover 1/2 the ! cost of the package, and you have to pick up the other 1/2, if something ! goes missing in the mail. Express post, if specified explicitly, includes ! insurance up to $100 CDN. !

- To the USA, packages larger than 1 CD set, not including T-shirts, are sent - by media mail from Sweet Grass, Montana. Such shipments include tracking - number notification. We include a bit extra shipping cost so we ourselves - can cover loss or damage to the goods in the mail, given that regular mail - insurance is not available for this class of mail. We ask you to pay only - the re-shipment shipping cost in such cases. -

- - Still, to the USA, where there are T-shirts in the package, due to overly - complex customs documentation (complain to the lobbyists for the garment - makers unions), packages containing T-shirts have to be sent by mail from - Canada. Less than 1 kg (2.2 lbs) they are sent by "small packet" AIRMAIL. - There is no tracking on this service, but there is up to $100 CDN - insurance included in the price of postage (which varies by weight and - destination state). Additional insurance for "small packet" is not - available. For packages weighing more than 1 kg, by default we use - "Expedited Parcel", tracking number notification is included, and we include - insurance in the cost of the shipping, unless told not to. For any - insurance shortfall, we only cover 1/2 the cost, and you have to cover the - other 1/2. If in doubt, (as the above is fairly complex to understand), - specify "FULL INSURANCE" in the comment section of the order. In that case, - we will find a fully insured way to ship. -

- - To the USA, Canada and certain other countries, Express Post service (which - becomes Priority Post once in the USA) is always available. If we use - Express Post (US Priority Post), where we can ship from within the USA (no - T-shirts), then we will always insure for full value, and include the cost - in the original postage, unless told not to. In the latter case we only - cover 1/2 of any loss. There is special option for Express Post for USA or - Canadian orders on the web order form. You only have to select it. We may - soon turn that on for other countries, but will use our best shipping - judgement (registered parcel with insurance) where Express Post is not - available. Countries with unreliable postal administration, Mexico, for - example, are not eligible for insurance for any class of parcel except - "small packet". We may break the order into chunks of less than 2 kg if - necessary to get insurance. Small packets to non-USA countries may be up to - 2 kg. - -

- - In USA/Canada less than 1% of items go missing in the mail; however, who - knows, it might be yours. But if you absolutely can't stand risk, do by all - means specify FULL INSURANCE in the comments area of the order form on the - web. We will then make sure we ship in a fully insured way, and add any - necessary costs to the postage. -

- Packages will generally be mailed either from Milk River, Alberta, Canada, or Sweet Grass, Montana. Typical AIRMAIL postage rates for quantity one, of just the CD set, are roughly: --- 467,496 ---- USA

! Postage will vary depending on your location relative to the shipping ! address. Generally we will use our best judgment for class of service. For ! some classes of service, where postal insurance is not available, or is ! insufficient, we may add a few percent of the value of the package so that ! on average we can cover replacement value for loss or damage, and include ! that in our shipping cost computation. This percent will vary accourding to ! our experience with different countries. !
Special instructions should be specified in the comments of the order. !

Tracking number and insurance is included for virtually all shipments ! to the USA, and for shipments outside the USA and Canada which weigh more ! then 2 Kg. For smaller international packages, tracking is usually not ! available unless very expensive classes of shipping are requested, which ! usually cost more than the value of the goods, so we don't recommend ! specifying them. In any case your package will be insured either by us or ! postal insurance. !

From Canada to Canada, packages larger than 1 CD set are sent via Expedited ! Parcel by default. Tracking number notification is included in the postage ! cost. Insurance is included. Empress post, includes insurance up to $100 ! CDN. Packages will generally be mailed either from Milk River, Alberta, Canada, or Sweet Grass, Montana. Typical AIRMAIL postage rates for quantity one, of just the CD set, are roughly: *************** *** 534,585 ****

- For other items or combination shipments, the shipping costs are too complex - to show here, but trust us, we keep shipping costs down as much as possible. - If it's a major concern, email us. - Note: Transit time estimates do not take into account the fact that shipping backlogs during the first month after a new release may require an extra one to two weeks before the package hits the mail. During the rest of the year turn-around is typically a few days.

! Typical cost for Express Post (becomes Priority Post in the USA) for a ! single CD set:

To have the CD to come very quickly, choose a courier or similar service provided from the post office.

!

!

! For courier service or equivalent 1 to 2 day service from the post office, ! you very likely do NOT want to use the Internet web ordering system, ! but rather want to order by phoning the Computer Shop. If phoning before 11 ! AM Mountain Time, you can often have it by early the next morning! See phone ! ordering (above).

! If ordering the release CDs plus other items, consider having only the CD sent by the faster methods and other things by regular airmail or even by surface. T-shirts, and especially posters, are quite expensive to send by fast methods relative to their value. Sometimes, particularly for posters, --- 498,546 ----

Note: Transit time estimates do not take into account the fact that shipping backlogs during the first month after a new release may require an extra one to two weeks before the package hits the mail. During the rest of the year turn-around is typically a few days.

! Typical cost for Express Post for a single CD set: !

To have the CD to come very quickly, choose a courier or similar service provided from the post office.

!

!

For courier service or equivalent 1 to 2 day service from the post ! office, you very likely do NOT want to use the Internet web ordering ! system, but rather want to order by phoning the Computer Shop. If phoning ! before 11 AM Mountain Time, you can sometimes have it by early the next ! morning! See phone ordering (above). ! !

If ordering the release CDs plus other items, consider having only the CD sent by the faster methods and other things by regular airmail or even by surface. T-shirts, and especially posters, are quite expensive to send by fast methods relative to their value. Sometimes, particularly for posters, *************** *** 587,595 **** really want all items, even posters, sent by Airmail or Express or courier methods. !

! ! For Canada, and USA only, one may specify "use credit card" in the box where it says courier account number. In that case we will pass on the credit card number to the courier company. There will be a separate debit from them (for the shipping portion only). But we prefer if you do --- 548,554 ---- really want all items, even posters, sent by Airmail or Express or courier methods. !

For Canada, and USA only, one may specify "use credit card" in the box where it says courier account number. In that case we will pass on the credit card number to the courier company. There will be a separate debit from them (for the shipping portion only). But we prefer if you do *************** *** 1065,1071 ****

OpenBSD www@openbsd.org !
$OpenBSD: orders.html,v 1.564 2013/09/10 19:11:58 deraadt Exp $ --- 1024,1030 ----
OpenBSD www@openbsd.org !
$OpenBSD: orders.html,v 1.565 2013/09/13 21:25:01 austin Exp $