[BACK]Return to orders.html CVS log [TXT][DIR] Up to [local] / www

Diff for /www/Attic/orders.html between version 1.359 and 1.360

version 1.359, 2004/10/10 20:45:53 version 1.360, 2004/12/30 23:19:48
Line 625 
Line 625 
 <dl>  <dl>
 <a name=cshop></a>  <a name=cshop></a>
   
 <li><font color=#e00000 size=+3><b>Worldwide</b> (to everywhere) </font><b>(but see  <li><font color=#e00000 size=+3><b>Worldwide</b> (to everywhere)
 also Western Europe below)</b><br> The main place for ordering CDROMs is  </font><b>(but see also Western Europe below)</b><br> The main place for
 via the Computer Shop of Calgary (the oldest continuously operating computer  ordering CDROMs is via the Computer Shop of Calgary (until recently we were
 store in the world).  You can make a purchase in the following ways:<p>  the oldest continuously operating computer store in the world, now we are
   only virtual).  You can make a purchase in the following ways:<p>
   
 <dl>  <dl>
 <a name=weborder></a>  <a name=weborder></a>
Line 652 
Line 653 
 shipping, like for single CD sets (see mail order costs below or ask us),  shipping, like for single CD sets (see mail order costs below or ask us),
 just place a web order, select payment method "pre-arranged", and put a note  just place a web order, select payment method "pre-arranged", and put a note
 in the comments section of the order that payment is being made by PayPal.  in the comments section of the order that payment is being made by PayPal.
   Pay in either US dollars, Canadian dollars or Euros.
   
 <li> <strong>Bank Wire Transfer</strong>:  Wire transfers within France are  
 possible with no surcharge, and cost is usually 10 Euros or less within the  
 common market.  Cost of bank wire to or within North America is $25.  We  
 have to add these to the cost of the order, plus, except in France, there  
 are costs at the sending end.  Email us for bank wire instructions where  
 applicable. </ul><p>  
   
   <li> <strong>Bank Wire Transfer</strong>:  Wire transfers within the Euro
   zone are very inexpensive or free.  Cost of bank wire outside the Euro zone
   is usually about $25 US, $25 Canadian, or 25 Euros depending on destination
   bank and origin bank.  We have to add these to the cost of the order, plus,
   except from within the Euro zone, there are costs at the sending end.  Email
   us for bank wire instructions where applicable. </ul><p>
   
 <a name=telorder></a>  
   <a name=telorder></a>
 <li><font color=#e00000>Telephone ordering:</font><br>  <li><font color=#e00000>Telephone ordering:</font><br>
 To order by phone, dial <strong>1 (403) 243-4356</strong>.  Please phone  To order by phone, dial <strong>cell: 1 (403) 243-4356, office: (phone/fax)
 during weekdays, during the daytime, in North American Mountain Time.  1 403 647-2200, messages: use cell phone.</strong>.  Please phone during
 (Occasionally service is available after hours: 5PM-9PM weeknights and  weekdays, during the daytime, in North American Mountain Time. (Occasionally
 10AM-9PM weekends.  You can give it a try.) Have your Mastercard, VISA,  service is available after hours: 5PM-9PM weeknights and 10AM-9PM weekends.
 or American Express ready.  You can give it a try.) Have your Mastercard, VISA, or American Express
 <p>  ready. <p> If you need to contact the Computer Shop directly, email to
 If you need to contact the Computer Shop directly, email to  <a href="mailto:austin@openbsd.org">Austin Hook</a>. Major Institutions can fax
 <a href="mailto:austin@canuck.com">Austin Hook</a>.  purchase orders to the Computer Shop at <strong>FAX #: 1 (403) 647-2200
 Major Institutions can <Strong>FAX</strong> purchase orders to the Computer Shop  </strong>. <p>
 at <strong>1 (403) 283-2028 </strong>.  
 <p>  
 <li><font color=#e00000>Mail order:</font><br>  <li><font color=#e00000>Mail order:</font><br>
   
 Cost, including ordinary postage, for just one CD set, version 3.x, is:  Cost, including ordinary postage, for just one CD set, version 3.x, is:
Line 689 
Line 691 
 sent in either US, Euro or Canadian currencies to:</p>  sent in either US, Euro or Canadian currencies to:</p>
   
 <p>  <p>
 The Computer Shop of Calgary LTD.<br>  Mailing address:<br>
 1644 Broadview Road NW<br>  Computer Shop of Calgary LTD.<br>
 Calgary, Alberta, Canada<br>  Box 267<br>
 T2N 3H1</p>  Milk River, Alberta,
   Canada  T0K 1M0</p>
   <p>
   Physical address (for couriers only):<br>
   Computer Shop of Calgary LTD.<br>
   104 1st Avenue NW<br>
   Milk River, Alberta<br>
   Canada  T0K 1M0</p>
   <p>
   US mailing address:<br>
   Computer Shop of Calgary LTD<br>
   Box 28<br>
   Sweet Grass, MT  59484   USA</p>
 </dl>  </dl>
   
 <p>Postage will vary depending on your location relative to the shipping  <p>Postage will vary depending on your location relative to the shipping
 address.  Special instructions should be specified in the comments of the  address.  Special instructions should be specified in the comments of the
 order.  By default we ship as follows: Shipments of single CD sets to USA  order.  By default we ship as follows: Shipments of single CD sets to USA,
 and Canada will be sent by First Class (Air)mail.  For other countries, and  Canada, or any other country will be sent by FIRST CLASS (Air)mail.<p>
 for small shipments, we will typically use AirMail "Small Packet" class.  
 Note that these regular postal services are not trackable (you knew that,  Tracking number notification and insurance cost for single CD's sent to the
 right?), and shipping is FOB our depot.  Say "please insure" in the  USA is free and included in the original cost of postage.<p>
 comments, if you want postal insurance and read carefully the discussion  
 about shipping insurance below.  
   
 <p><b>To insure or not to insure?</b> Items lost in the regular mail are at  For Canada FIRST CLASS insurance is $5 CDN.  This insurance may be paid
 your risk and expense.  You agree to accept our shipping records as the  either at time of order (you must so specify in the comment section of the
 final proof of shipment.  However, if a problem does occur, your affidavit  order), or, at the rate of $6 CDN, it may be paid after you find that the
 that the parcel was not received, plus our shipping records, are generally  item has gone missing, and upon requesting the replacement.  Unfortunately,
 sufficient to persuade Canada post to refund postage paid.  Secondly, under  unlike the USA, there is no tracking number service available for FIRST
 such circumstances, we will replace items lost, at manufacturing cost, which  CLASS packets in Canada.  If you require tracking number notification in
 is at most half price, and almost trivial for CD sets and posters.  For  Canada, you have to go to a more expensive class of mail called Express
 example a poster gone missing in the mail can be replaced for $2.<p>  Post.<p>
   
 Cost of insurance will vary according to the value of the shipment, except  To Canada packages larger than 1 CD set are sent via Expedited Parcel by
 that for small shipments there is a minimum cost of about $7-10 (CDN $ in  default.  Tracking number notification is included in the postage cost.
 Canada, US $ elsewhere) - which is why we usually recommend not to insure  Insurance is included at the cost of $1.20 CDN / $100 CDN.  If you specify
 for small shipments.  Moreover, inside USA and Canada, there is a service  not to insure, in the comments section of your order, we only cover 1/2 the
 called (Priority) Express Post, which in addition to trackability and  cost of the package, and you have to pick up the other 1/2, if something
 guaranteed faster delivery, includes some insurance.  See further discussion  goes missing in the mail.  Express post, if specified explicitly, includes
 below.<p>  insurance up to $100 CDN.<p>
   
 <b>Default insurance for air parcels > 1 kg to USA:</b> Our post office offers  To the USA, packages larger than 1 CD set, not including T-shirts, are sent
 default insurance up to $100 CDN (about $65 US) for air parcels weighing  by media mail from Sweet Grass, Montana.  Such shipments include tracking
 more than 1 kg and that means, really, twice or more than that amount, since  number notification.  We include a bit extra shipping cost so we ourselves
 we replace losses at cost. So for shipments of approximately 5 or more  can cover loss or damage to the goods in the mail, given that regular mail
 T-shirts (depending on size) or 9 or more CD ROM sets, you can trust there  insurance is not available for this class of mail.  We ask you to pay only
 is at least some insurance, since by default we ship by air.<p>  the re-shipment shipping cost in such cases.<p>
   
 <b>Default insurance for air parcels > 2 kg sent outside USA/Canada:</b>  Still, to the USA, where there are T-shirts in the package, due to overly
 Our post office offers default insurance of up to $100 CDN (about $65 US)  complex customs documentation (complain to the lobbiests for the garment
 for air parcels weighing more than 2 kg. (comments in previous paragraph  makers unions), packages containing T-shirts have to be sent by mail from
 apply here too).<p>  Canada.  Less than 1 kg (2.2 lbs) they are sent by "small packet" AIRMAIL.
   There is no tracking on this service, but there is up to $100 CDN ($80 US)
   insurance included in the price of postage (which varies by weight and
   destination state).  Additional insurance for "small packet" is not
   available.  For packages weighing more then 1 kg, by default we use
   "Expedited Parcel", tracking number notification is included, and we include
   insurance in the cost of the shipping, unless you tell us not to.  For any
   insurance shortfall, we only cover 1/2 the cost, and you have to cover the
   other 1/2.  If in doubt, (as the above is fairly complex to understand),
   specify "FULL INSURANCE" in the comment section of your order. In that case,
   we will find an fully insured way to ship to you.<p>
   
 <b>Registration:</b> Outside USA/Canada we typically "register" parcels for  To the USA, Canada and certain other countries, Express Post service (which
 weights between 0.2 kg and 2.0 kg.  Cost of registration is $7-10 US in  becomes Priority Post once in the USA) is always available.  If we use
 addition to the "small packet air" postage.  Registration includes $40 US of  Express Post, or sometimes translate that into US Priority Post, where we
 insurance.  You may specify not to register if you wish to accept the risk,  can ship from within the USA (no T-shirts), then we will always insure for
 or you may specify "please do register" if you are not certain if your  full value, and include the cost in the original postage, unless you tell us
 package will registered (since otherwise we will use our own judgment,  not to.  In the latter case we only cover 1/2 of any loss.  There is special
 sometimes depending on experience with various countries).  option for Express Post for USA or Canadian orders on the web order form.
   You only have to select it.  We may soon turn that on for other countries,
   but will use our best shipping judgement (registered parcel with insurence)
   where Express Post is not available.  Countries with unreliable postal
   administration, Mexico, for example, are not eligible for insurance for any
   class of parcel except "small packet".  We may break the order into chunks
   of less than 2 kg if necessary to get insurance.  Small packets to non-USA
   countries may be up to 2 kg.<p>
   
   <p>In USA/Canada less than 1% of items go missing in the mail; however, who
   knows, it might be yours.  But if you absolutely can't stand risk, do by all
   means specify FULL INSURANCE in the comments area of the order form on the
   web.  We will then make sure we ship in an fully insured way, and add any
   necessary costs to the postage.
   
 <p>In USA/Canada less than 1% of items go missing in the mail; it might be  <p>Packages will generally be mailed either from Milk River, Alberta,
 yours, yet paying for postal insurance is an expensive gamble.  But if you  Canada, or Sweet Grass, Montana. Typical FIRST CLASS airmail postage rates
 absolutely can't stand risk, do insure by all means. In North America  for quantity 1 are roughly: <p>
 consider specifying <a href="http://www.canadapost.ca">Express Mail</a>  
 (trackable), or a courier like <a href="http://www.fedex.com">FEDEX</a>  
 (also trackable).  
   
 <p>Note that postage cost for a CD set is expected to be around $3 -  
 $5 USD.  Packages will generally be mailed from Calgary, Alberta, Canada.  
 (Some US orders are mailed from a US depot -- but unlikely at initial  
 release time). Typical airmail postage rates for quantity 1 are roughly:  
 <p>  
 <ul>  <ul>
 <li>Canada $3 CDN.  Expect 7 days.  <li>Canada $3 CDN.  Expect 7 days.
 <li>USA $3 USD ($4 CDN). Expect 7 - 10 days.  <li>USA $3 USD ($4 CDN). Expect 7 days.
 <li>World $4 USD ($5 CDN). Expect two weeks.  <li>World $4 USD ($5 CDN). Expect two weeks.
 </ul>  </ul>
   
 Note:  Transit time estimates do not take into account the fact that  Note:  Transit time estimates do not take into account the fact that
 shipping backlogs during the first month after a new release may require an  shipping backlogs during the first month after a new release may require an
 extra one to two weeks before the package hits the mail.  During the rest  extra one to four weeks before the package hits the mail.  During the rest
 of the year turn-around is same day or a couple of days at most.<p>  of the year turn-around is same day or a couple of days at most.<p>
   
 <b>EXPRESS POST</b> A new service, previously not available, but for Canada  Typical cost for Express Post (becomes Priority Post in the USA) for a
 and USA only, is Express Post, with 3-6 day delivery, up to $50 insurance  single CD set:<p>
 included, and trackability from <a href="http://www.canadapost.ca">Canadapost</a>  
 This is now an new option on the web order form.  
   
   
 <p> For a single CD set:  
 <ul>  <ul>
 <li> Canada $7.  Expect 2 - 3 days.  <li> Canada $7 CDN.  Expect 2 - 3 days.
 <li> USA $10.  Expect 4 - 6 days.  <li> USA $10 USD. Expect 4 - 6 days.
   <li> World $35 CDN ($30 USD) Expect 5-8 days.  Not available to every
   country.
 </ul><p>  </ul><p>
   
 If you want your CD to come very quickly, you can choose a courier like  If you want your CD to come very quickly, you can choose a courier or
 Fedex or UPS overnight. Note, that for <i>single</i> CDs delivered by  similar service provided from the post office.
 courier it is cheaper to get overnight delivery than to get 2 or 3 day  
 delivery by the same couriers!  If you choose <b>overnight</b> courier  <ul>
 service, you very likely <b>do NOT</b> want to use the Internet web ordering  
   <li> For Canada we recommend Purolator.
   
   <li> For the USA we recommend US postal EXPRESS service, or secondly
   UPS.
   
   <li> For international we recommend DHL.  FEDEX is no longer available
   except for non T-shirt orders, and never to Canada, as they do not serve
   Milk River, Alberta, our Canadian shipping location.  We can access FEDEX
   for non T-shirt orders, shipping from Sweet Grass, Montana, USA, but dont
   recommend it.
   </ul><p>
   
   If you want courier service or equivalent 1 to 2 day service from the post
   office, you very likely <b>do NOT</b> want to use the Internet web ordering
 system, but rather want to order your package by phoning the Computer Shop  system, but rather want to order your package by phoning the Computer Shop
 phone number (403 243-4356).  By phoning before 3PM Mountain Time, you can  phone number (cell: 1 403 243-4356, office (phone/fax): 1 403 647-2200,
 usually have it by early the next morning!  messages: use cell phone number).  By phoning before 12 noon Mountain Time,
   you can often have it by early the next morning!<p>
   
 <p>If you are ordering the CD plus other items, consider having only the CD  If you are ordering the CD plus other items, consider having only the CD
 sent by overnight and other things by regular airmail or express post.  CDs  sent by courier and other things by regular airmail or express post.  CDs
 are relatively inexpensive to send by courier (we class them as documents),  are relatively inexpensive to send by courier (we class them as documents),
 whereas T-shirts, and especially posters, are quite expensive that way.  whereas T-shirts, and especially posters, are quite expensive that way.
 Sometimes, particularly for posters, we will guess that this is what you  Sometimes, particularly for posters, we will guess that this is what you
 want to do.  Say in the comments if you really want all items sent by  want to do.  Say in the comments if you really want all items, even posters,
 courier, even posters.  sent by courier.
   
 <p>For Canada, and USA only, you may specify "use credit card" in the box  <p>For Canada, and USA only, you may specify "use credit card" in the box
 where it says <i>courier account number</i>.  In that case we will pass on  where it says <i>courier account number</i>.  In that case we will pass on
 your credit card number to the courier company.  You will get a separate  your credit card number to the courier company.  You will get a separate
 debit from them (for the shipping portion only).  But we prefer if you do  debit from them (for the shipping portion only).  But we prefer if you do
 have a courier account number already. If requesting shipping to a company  have a courier account number already. If requesting shipping to a company
 address, ask if they have one that can be used (or phone FEDEX or UPS and  address, ask if they have one that can be used (or phone DHL or UPS, for
 ask what it is).<p>  example, and ask what it is).<p>
   
 <p>Typical Fedex or UPS priority shipping rates for quantity 1 are roughly:  <p>UPS, Purolator, DHL, or Postal courier shipping rates for quantity 1
 <ul>  are roughly: <p>
 <li>Canada $13.00 CDN.  Overnight if phoned in before 3PM MST.  
 <li>USA $19 USD ($28 CDN). Overnight (to most cities) if phoned in before 3PM MST.  <ul>
 <li>World $36 USD ($55.00 CDN) -- 2 to 4 day service.  Must have courier account #. If necessary,  
     apply for one or, otherwise, use insured AIR MAIL post for the closest  <li>Canada $20.00 CDN.  Sometimes overnight if phoned in before 2PM MST.
     equivalent.  
   <li>USA $20 USD -- Overnight (to some cities) if phoned in before 12 noon
   MST. UPS is usually second day service unless we happen to make the border
   run very early.
   
   <li>World $45 USD ($55.00 CDN) -- 2 to 4 day service.  Must have courier
   account #. If necessary, apply for one or, otherwise, use insured AIR MAIL
   post for the closest equivalent.  Express post, trackable and insured, is
   available for some countries, a bit less expensive and almost as good.
   
 </ul> <p>  </ul> <p>
   
 <b>Partial shipments:</b> Sometimes a T-shirt of a certain size might not be  <b>Partial shipments:</b> Sometimes a T-shirt of a certain size might not be
Line 989 
Line 1036 
 stocks them too. <a href="mailto:sales_burnaby@fronet.com">(Burnaby Sales)</a>  stocks them too. <a href="mailto:sales_burnaby@fronet.com">(Burnaby Sales)</a>
 <li>or contact <a href="mailto:hugh@openbsd.org">Hugh Graham</a>.  <li>or contact <a href="mailto:hugh@openbsd.org">Hugh Graham</a>.
 </ul>  </ul>
   <p>
   
 In Calgary, Alberta  In Calgary, Alberta:<br>
 <ul>  <a href="http://www.nexuscomputerbooks.com">Nexus Computer Books</a>,
 <li><a href="http://www.nexuscomputerbooks.com">Nexus Computer Books</a>, 311 - 17 AV SW,  311 - 17 AV SW,
 Phone: 1 (403) 229-2520 <a href="mailto:contact@nexuscomputerbooks.com">Sales Email</a>  Phone: 1 (403) 229-2520
 <li><a href="http://computershop.calgary.ab.ca">Computer Shop of Calgary</a>  <a href="mailto:contact@nexuscomputerbooks.com">Sales Email</a><p>
 Phone: 1 (403) 243-4356 <a href="mailto:cshop@canuck.com">Email</a>  
   
 <li>or contact <a href="mailto:deraadt@openbsd.org">Theo de Raadt</a><br>  or contact <a href="mailto:deraadt@openbsd.org">Theo de Raadt</a><p>
 </ul>  
   In Milk River, Alberta:<br>
   <a href="http://computershop.calgary.ab.ca">Computer Shop of Calgary</a>,
   Box 267, Milk River T0K 1M0,
   or 104 - 1st Avenue NW,
   Cell phone (Calgary number): 1 (403) 243-4356,
   office (phone/FAX) 1 403 647-2200,
   messages: use Calgary cell phone number,
   or <a href="mailto:austin@canuck.com">email us</a>.<p>
   
 In Edmonton, Alberta  In Edmonton, Alberta
 <ul>  <ul>
Legend:
Removed from v.1.359  
changed lines
  Added in v.1.360