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version 1.564, 2013/09/10 19:11:58 version 1.565, 2013/09/13 21:25:01
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   <ul>    <ul>
   <li><font color="#e00000">Secure web purchase:</font>    <li><font color="#e00000">Secure web purchase:</font>
     <a href="https://https.openbsd.org/cgi-bin/order">International Order Site</a><br>    <a href="https://https.openbsd.org/cgi-bin/order">International Order Site</a><br>
     Note that credit cards are debited in Canadian dollars, so expect    Note that credit cards are debited in Canadian dollars, so expect
     very slight fluctuations.  The order site permits specifying    very slight fluctuations.  The order site permits specifying
     alternative payment methods but since shipping costs depend on    alternative payment methods but since shipping costs depend on
     many factors either ask for a shipping quote in advance, or    many factors either ask for a shipping quote in advance, or
     estimate the costs.    estimate the costs.
     <p>  
   
     To Canada first add the GST/HST, then for US or Canada add 10% for    <p><li>To just prepay without waiting for a formal quote:
     shipping.  For other countries add 25%, except that for T-shirts or  
     books, which are fairly heavy, shipping costs for our standard AIRMAIL      <ul>
     shipping may be 35% or more -- consider accepting the 60 days transit      <li>Canada: first add the GST/HST, then add 10% of the value for shipping
     time for "slow boat" surface shipping, and then 25% will still work --          costs.
     but request surface shipping explicitly in the comments if you do this.  
     If the result is reasonably close, we will just accept it, or if wildly      <li>USA: add 10% of the value for shipping costs.
     different we will either include a refund, or else we will request a bit  
     more which can be paid later, but we won't delay shipping.      <li>Other International: add 25%, except that for T-shirts or books, or
     <p>      mugs, which are fairly heavy relative to value, shipping costs for our
         <ul>      standard AIRMAIL shipping costs may be 35%, 50% or more -- consider
         <li>PayPal<br>      accepting the 60 days transit time for "slow boat" surface shipping, and
       then 25% will still work -- but request surface shipping explicitly in
       the comments if you do this.  If the result is reasonably close, we will
       just accept it, or if wildly different we will either include a refund,
       or else we will request a bit more which can be paid later, but we won't
       delay shipping.<p>
       </ul>
   
     <li>PayPal<br>
         Payments may be sent to <strong>cshop@computershop.ca</strong>.          Payments may be sent to <strong>cshop@computershop.ca</strong>.
         Just place a web order, select payment method "pre-arranged",          Just place a web order, select payment method "pre-arranged" which
         and put a note in the comments section of the order that payment          also includes the possibility of "to be arranged",
         is being made by PayPal. Pay in either US dollars, Canadian          put a note in the comments section of the order that payment
         dollars or Euros.          is being made by PayPal. If not already pre-paid we will send either
           a quote or a PayPal invoice.  Please pay in US dollars.
         <p>          <p>
   
         <li>Bank Wire Transfer<br>    <li>Bank Wire Transfer<br>
         Wire transfers of Euro (equivalent) amounts within the Euro zone          Wire transfers of Euro (equivalent) amounts within the Euro zone
         are very inexpensive or free.  Just convert at the current market          are very inexpensive or free.  Just convert at the current market
         rate from CDN$ to calculate amount.  For purchases from the Euro          rate from CDN$ to calculate amount.  For purchases from the Euro
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         or $25 Canadian, depending on destination bank and origin bank.          or $25 Canadian, depending on destination bank and origin bank.
         We have to add these to the cost of the order, plus, there are          We have to add these to the cost of the order, plus, there are
         costs at the sending end.          costs at the sending end.
         </ul>  
     <p>  
   
     <li><font color="#e00000">Telephone ordering:</font><br>    <li>Bitcoin<br>
           Bitcoin is accepted.  Specifiy in the comments of the order or let
           us know if you wish to use Bitcoin and we will send you a Bitcoin
           invoice for the final total, with am html button to submit payment.
           Bitcoin is very efficient for us, and saves credit card processing
           fees for the project.  Note that Bitcoin transactions are public,
           and not intended to be private as some people seem to misunderstand.
   
     <p>
     <li><font color="#e00000">Telephone ordering:</font><br>
   
     Please phone during weekdays, during the daytime, in North American      Please phone during weekdays, during the daytime, in North American
     Mountain Time. (Occasionally service is available after hours: 5PM-9PM      Mountain Time. (Occasionally service is available after hours: 5PM-9PM
     weeknights and 10AM-9PM weekends.  You can give it a try.) Have      weeknights and 10AM-9PM weekends.  You can give it a try.) Have
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     <li><font color="#e00000">Mail order:</font><br>      <li><font color="#e00000">Mail order:</font><br>
     Cost, including ordinary postage, for just one CD set, version 4.x, is:      Cost, including ordinary postage, for just one CD set, version 4.x, is:
         <ul>          <ul>
         <li>Outside USA/Canada: $59 CDN or $59 US          <li>Outside USA/Canada: $60 CDN or $60 US
         <li>To USA: $54 CDN or $54 US          <li>To USA: $54 CDN or $54 US
         <li>To Canada: $55.65 CDN, incl. GST, or $59.89 incl. HST          <li>To Canada: $53 CDN, plus GST/HST, tax rate depends on province.
         </ul>          </ul>
     <p>      <p>
       </ul>
   
     Contact us for cost of insurance, registration or other shipping methods,      Contact us for cost of insurance, registration or other shipping methods,
     or for cost of shipping larger orders.  Personal cheques or money orders      or for cost of shipping larger orders.  Personal cheques or money orders
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         USA<br>          USA<br>
     </td><td></table>      </td><td></table>
     <p>      <p>
     </ul>  
   
 Postage will vary depending on your location relative to the shipping    Postage will vary depending on your location relative to the shipping
 address.  Special instructions should be specified in the comments of the    address.  Generally we will use our best judgment for class of service. For
 order.  By default we ship as follows: Shipments of single CD sets to USA,    some classes of service, where postal insurance is not available, or is
 Canada, or any other country will be sent by FIRST CLASS (Air)mail.    insufficient, we may add a few percent of the value of the package so that
 <p>    on average we can cover replacement value for loss or damage, and include
     that in our shipping cost computation.  This percent will vary accourding to
     our experience with different countries.
   
 Tracking number notification and insurance cost for single CD's sent to the  <br>Special instructions should be specified in the comments of the order.
 USA is free and included in the original cost of postage.  
 <p>  
   
 For Canada FIRST CLASS insurance is $5 CDN.  This insurance may be paid  <p>Tracking number and insurance is included for virtually all shipments
 either at time of order (you must so specify in the comment section of the  to the USA, and for shipments outside the USA and Canada which weigh more
 order), or, at the rate of $6 CDN, it may be paid after it is found that the  then 2 Kg.  For smaller international packages, tracking is usually not
 item has gone missing, and upon requesting the replacement.  Unfortunately,  available unless very expensive classes of shipping are requested, which
 unlike the USA, there is no tracking number service available for FIRST  usually cost more than the value of the goods, so we don't recommend
 CLASS packets in Canada.  For tracking number notification in Canada, one  specifying them.  In any case your package will be insured either by us or
 must go to a more expensive class of mail called Express Post.  postal insurance.
 <p>  
   
 To Canada packages larger than 1 CD set are sent via Expedited Parcel by  <p>From Canada to Canada, packages larger than 1 CD set are sent via Expedited
 default.  Tracking number notification is included in the postage cost.  Parcel by default.  Tracking number notification is included in the postage
 Insurance is included at the cost of $1.20 CDN / $100 CDN.  If you specify  cost. Insurance is included.  Empress post, includes insurance up to $100
 not to insure, in the comments section of the order, we only cover 1/2 the  CDN.
 cost of the package, and you have to pick up the other 1/2, if something  
 goes missing in the mail.  Express post, if specified explicitly, includes  
 insurance up to $100 CDN.  
 <p>  
   
 To the USA, packages larger than 1 CD set, not including T-shirts, are sent  
 by media mail from Sweet Grass, Montana.  Such shipments include tracking  
 number notification.  We include a bit extra shipping cost so we ourselves  
 can cover loss or damage to the goods in the mail, given that regular mail  
 insurance is not available for this class of mail.  We ask you to pay only  
 the re-shipment shipping cost in such cases.  
 <p>  
   
 Still, to the USA, where there are T-shirts in the package, due to overly  
 complex customs documentation (complain to the lobbyists for the garment  
 makers unions), packages containing T-shirts have to be sent by mail from  
 Canada.  Less than 1 kg (2.2 lbs) they are sent by "small packet" AIRMAIL.  
 There is no tracking on this service, but there is up to $100 CDN  
 insurance included in the price of postage (which varies by weight and  
 destination state).  Additional insurance for "small packet" is not  
 available.  For packages weighing more than 1 kg, by default we use  
 "Expedited Parcel", tracking number notification is included, and we include  
 insurance in the cost of the shipping, unless told not to.  For any  
 insurance shortfall, we only cover 1/2 the cost, and you have to cover the  
 other 1/2.  If in doubt, (as the above is fairly complex to understand),  
 specify "FULL INSURANCE" in the comment section of the order. In that case,  
 we will find a fully insured way to ship.  
 <p>  
   
 To the USA, Canada and certain other countries, Express Post service (which  
 becomes Priority Post once in the USA) is always available.  If we use  
 Express Post (US Priority Post), where we can ship from within the USA (no  
 T-shirts), then we will always insure for full value, and include the cost  
 in the original postage, unless told not to.  In the latter case we only  
 cover 1/2 of any loss.  There is special option for Express Post for USA or  
 Canadian orders on the web order form. You only have to select it.  We may  
 soon turn that on for other countries, but will use our best shipping  
 judgement (registered parcel with insurance) where Express Post is not  
 available.  Countries with unreliable postal administration, Mexico, for  
 example, are not eligible for insurance for any class of parcel except  
 "small packet".  We may break the order into chunks of less than 2 kg if  
 necessary to get insurance.  Small packets to non-USA countries may be up to  
 2 kg.  
   
 <p>  
   
 In USA/Canada less than 1% of items go missing in the mail; however, who  
 knows, it might be yours.  But if you absolutely can't stand risk, do by all  
 means specify FULL INSURANCE in the comments area of the order form on the  
 web.  We will then make sure we ship in a fully insured way, and add any  
 necessary costs to the postage.  
 <p>  
   
 Packages will generally be mailed either from Milk River, Alberta,  Packages will generally be mailed either from Milk River, Alberta,
 Canada, or Sweet Grass, Montana. Typical AIRMAIL postage rates  Canada, or Sweet Grass, Montana. Typical AIRMAIL postage rates
 for quantity one, of just the CD set, are roughly:  for quantity one, of just the CD set, are roughly:
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     <ul>      <ul>
     <li>Canada $3 CDN.  Expect 7 days. (Letter Class)      <li>Canada $3 CDN.  Expect 7 days. (Letter Class)
     <li>USA $4 CDN.  Expect 7 days. (First Class)      <li>USA $4 CDN.  Expect 7 days. (First Class)
     <li>World $10 CDN.  Expect two weeks. (Small Packet)      <li>World $11 CDN.  Expect two weeks. (Small Packet)
     </ul>      </ul>
 <p>  <p>
   
 For other items or combination shipments, the shipping costs are too complex  
 to show here, but trust us, we keep shipping costs down as much as possible.  
 If it's a major concern, email us.  
   
 Note:  Transit time estimates do not take into account the fact that  Note:  Transit time estimates do not take into account the fact that
 shipping backlogs during the first month after a new release may require an  shipping backlogs during the first month after a new release may require an
 extra one to two weeks before the package hits the mail.  During the rest  extra one to two weeks before the package hits the mail.  During the rest
 of the year turn-around is typically a few days.<p>  of the year turn-around is typically a few days.<p>
   
 Typical cost for Express Post (becomes Priority Post in the USA) for a  Typical cost for Express Post for a single CD set:
 single CD set:  
 <p>  <p>
     <ul>      <ul>
     <li>Canada $11 CDN.  Expect 2 - 3 days.      <li>Canada $11 CDN.  Expect 2 - 3 days.
     <li>USA $17 CDN. Expect 4 - 6 days.      <li>USA  N/A  Ask for either Priority Post $6 (3-5 days), or Express Mail
     <li>World $48 CDN. Expect 5-8 days.  Not available to every country.          $18 (1-3 days).
       <li>World $52 CDN. Expect 5-8 days.  Not available to every country.
     </ul>      </ul>
 <p>  <p>
   
 To have the CD to come very quickly, choose a courier or similar service  To have the CD to come very quickly, choose a courier or similar service
 provided from the post office.  provided from the post office.
 <p>  <p>
     <ul>  <ul>
   
     <li>For Canada we recommend Purolator.      <li>For Canada we recommend Purolator.
   
     <li>For the USA we recommend US postal "EXPRESS MAIL" service, or      <li>For the USA we recommend US postal "EXPRESS MAIL" service, or
     secondly UPS.  This usually excludes shipping T-shirts however,      secondly UPS.
     since they are effectively blocked at the border by excessive customs  
     paperwork requirements and we can only mail from Canada or else use  
     expensive commercial couriers.  
     <li>For international we recommend DHL.  FEDEX is no longer available  
     except for non T-shirt orders, and never to Canada, as they do not serve  
     Milk River, Alberta, our Canadian shipping location.  
     </ul>  
 <p>  
   
 For courier service or equivalent 1 to 2 day service from the post office,      <li>For international courier we recommend DHL or UPS.  FEDEX is no
 you very likely <b>do NOT</b> want to use the Internet web ordering system,      longer available as they do not serve Milk River, Alberta, our Canadian
 but rather want to order by phoning the Computer Shop.  If phoning before 11      shipping location.
 AM Mountain Time, you can often have it by early the next morning! See phone  
 ordering (above).<p>  </ul>
   
 If ordering the release CDs plus other items, consider having only the CD  <p>For courier service or equivalent 1 to 2 day service from the post
   office, you very likely <b>do NOT</b> want to use the Internet web ordering
   system, but rather want to order by phoning the Computer Shop.  If phoning
   before 11 AM Mountain Time, you can sometimes have it by early the next
   morning! See phone ordering (above).
   
   <p>If ordering the release CDs plus other items, consider having only the CD
 sent by the faster methods and other things by regular airmail or even by  sent by the faster methods and other things by regular airmail or even by
 surface.  T-shirts, and especially posters, are quite expensive to send by  surface.  T-shirts, and especially posters, are quite expensive to send by
 fast methods relative to their value. Sometimes, particularly for posters,  fast methods relative to their value. Sometimes, particularly for posters,
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 really want all items, even posters, sent by Airmail or Express or courier  really want all items, even posters, sent by Airmail or Express or courier
 methods.  methods.
   
 <p>  <p>For Canada, and USA only, one may specify "use credit card" in the box
   
 For Canada, and USA only, one may specify "use credit card" in the box  
 where it says <i>courier account number</i>.  In that case we will pass on  where it says <i>courier account number</i>.  In that case we will pass on
 the credit card number to the courier company.  There will be a separate  the credit card number to the courier company.  There will be a separate
 debit from them (for the shipping portion only).  But we prefer if you do  debit from them (for the shipping portion only).  But we prefer if you do

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