=================================================================== RCS file: /cvsrepo/anoncvs/cvs/www/Attic/orders.html,v retrieving revision 1.230 retrieving revision 1.231 diff -u -r1.230 -r1.231 --- www/Attic/orders.html 2000/12/02 14:39:46 1.230 +++ www/Attic/orders.html 2000/12/02 21:30:20 1.231 @@ -355,25 +355,61 @@

Postage will vary depending on your location relative to the shipping -address. Regular First Class or Airmail post will be used unless special -arrangements are made. Note that regular postal service is not a trackable -service (you knew that, right?), and shipping is FOB our depot. Say "please -insure" in the comments, if you want postal insurance. +address. Special instructions should be specified in the comments of the +order. By default we ship as follows: Shipments of single CD sets to USA +and Canada will be sent by First Class (Air)mail. For other countries, and +for small shipments, we will typically use AirMail "Small Packet" class. +Note that these regular postal services are not trackable (you knew that, +right?), and shipping is FOB our depot. Say "please insure" in the +comments, if you want postal insurance and read carefully the discussion +about shipping insurance below. -

Items lost in the regular mail are at your risk and expense, but we only -charge cost of materials to replace them, so paying the $10 (or even $30 -outside of North America!) additional postage and insurance (partly due to -having to change to an insurable class of mailing) costs more than normal -postage and replacement of a CD ROM set at cost of materials (go figure!). +

To insure or not to insure? Items lost in the regular mail are at +your risk and expense. You agree to accept our shipping records as the +final proof of shipment. However, if a problem does occur, your affidavit +that the parcel was not received, plus our shipping records, are generally +sufficient to persuade Canada post to refund postage paid. Secondly, under +such circumstances, we will replace items lost, at manufacturing cost, which +is at most half price, and almost trivial for CD sets and posters. For +example a poster gone missing in the mail can be replaced for $2.

-

Less than 1% of items go missing in the mail; it might be yours, yet -paying for postal insurance is an expensive gamble. But if you absolutely -can't stand risk, do insure by all means. In North America consider -specifying -Express Mail (trackable), -or a courier like FEDEX (also trackable). +Cost of insurance will vary according to the value of the shipment, except +that for small shipments there is a minimum cost of about $7-10 (CDN $ in +Canada, US $ elsewhere) - which is why we usually recommend not to insure +for small shipments. Moreover, inside USA and Canada, there is a service +called (Priority) Express Post, which in addition to trackability and +guaranteed faster delivery, includes some insurance. See further discussion +below.

-

Note that shipping cost for a CD set is therefore expected to be around $3 - +Default insurance for air parcels > 1 kg to USA: Our post office offers +default insurance up to $100 CDN (about $65 US) for air parcels weighing +more than 1 kg and that means, really, twice or more than that amount, since +we replace losses at cost. So for shipments of approximately 5 or more +T-shirts (depending on size) or 9 or more CD ROM sets, you can trust there +is at least some insurance, since by default we ship by air.

+ +Default insurance for air parcels > 2 kg sent outside USA/Canada: +Our post office offers default insurance of up to $100 CDN (about $65 US) +for air parcels weighing more than 2 kg. (comments in previous paragraph +apply here too).

+ +Registration: Outside USA/Canada we typically "register" parcels for +weights between 0.2 kg and 2.0 kg. Cost of registration is $7-10 US in +addition to the "small packet air" postage. Registration includes $40 US of +insurance. You may specify not to register if you wish to accept the risk, +or you may specify "please do register" if you are not certain if your +package will registered (since otherwise we will use our own judgment, +sometimes depending on experience with various countries). + + +

In USA/Canada less than 1% of items go missing in the mail; it might be +yours, yet paying for postal insurance is an expensive gamble. But if you +absolutely can't stand risk, do insure by all means. In North America +consider specifying Express Mail +(trackable), or a courier like FEDEX +(also trackable). + +

Note that postage cost for a CD set is expected to be around $3 - $5 USD (yes, that is in addition to the base $30 USD price). Packages will generally be mailed from Calgary, Alberta, Canada. (Some US orders are mailed from a US depot -- but unlikely at initial release time). Typical @@ -385,15 +421,16 @@

  • World $4 USD ($5 CDN). Expect two weeks.

    -A new service, previously not available, but for Canada and USA only, is -Express Post, with 4 day delivery, up to $50 insurance included, and -trackability from Canadapost -This is now an new option on the web order form. +EXPRESS POST A new service, previously not available, but for Canada +and USA only, is Express Post, with 3-6 day delivery, up to $50 insurance +included, and trackability from Canadapost +This is now an new option on the web order form. +

    For a single CD set:

    If you want your CD to come very quickly, you can choose Fedex or UPS @@ -407,7 +444,10 @@

    If you are ordering the CD plus other items, consider having only the CD sent by overnight and other things by regular airmail or express post. CD's are relatively inexpensive to send by courier (we class them as documents), -whereas T-shirts, and especially posters, are quite expensive that way. +whereas T-shirts, and especially posters, are quite expensive that way. +Sometimes, particularly for posters, we will guess that this is what you +want to do. Say in the comments if you really want all items sent by +courier, even posters.

    For Canada, and USA only, you may specify "use credit card" in the box where it says courier account number. In that case we will pass on @@ -415,17 +455,22 @@ debit from them (for the shipping portion only). But we prefer if you do have a courier account number already. If requesting shipping to a company address, ask if they have one that can be used (or phone FEDEX or UPS and -ask what it is). +ask what it is).

    Typical Fedex or UPS priority shipping rates for quantity 1 are roughly:

    +Partial shipments: Sometimes a T-shirt of a certain size might not be +in stock. We will sometimes not send final partial shipments by Express +Post or courier even when Express Post or courier is specified on the order +form. Give specific instructions in the comments of the order if wanting to +override this possible judgement call on our part.


    @@ -537,11 +582,22 @@

  • Brazil purchasing:
  • + + +
    Livraria Tempo Real
    Al.Santos, 1202
    Phone 0xx11 3266-2988
    Fax 0xx11 251-3760
    e-mail temporeal@temporeal.com.br
    +
    +Try our new:
    +OpenBSD Online Ordering!

    +Order on-line the current release and older versions at discount price !
    +Earlier editions: OpenBSD 2.6 and 2.7 available. Great art & great stickers.
    +Complete your collection, and support the OpenBSD movement! +

    +


    @@ -817,7 +873,7 @@ You can also order the following items from the DaemonNews Mall:

    Cheapbytes @@ -825,7 +881,7 @@ (With a SSL web ordering form)

    -Go for Calilfornia Gold in Cupertino, with: +Go for California Gold in Cupertino, with: NetGold Solutions -- (with both SSL and non-SSL web order forms).

    @@ -837,7 +893,7 @@

  • 2.5 CDROM.

    -You can also order from AMAZON.COM : +You can also order from AMAZON.COM

    The following locations may sell mail or web order, but also welcome @@ -895,7 +951,7 @@


    OpenBSD www@openbsd.org -
    $OpenBSD: orders.html,v 1.230 2000/12/02 14:39:46 jufi Exp $ +
    $OpenBSD: orders.html,v 1.231 2000/12/02 21:30:20 austin Exp $