=================================================================== RCS file: /cvsrepo/anoncvs/cvs/www/Attic/orders.html,v retrieving revision 1.554 retrieving revision 1.555 diff -u -r1.554 -r1.555 --- www/Attic/orders.html 2012/05/16 22:11:55 1.554 +++ www/Attic/orders.html 2012/06/12 16:28:45 1.555 @@ -372,10 +372,10 @@

To Canada first add the GST/HST, then for US or Canada add 10% for - shipping. For other countries add 20%, except that for T-shirts or + shipping. For other countries add 25%, except that for T-shirts or books, which are fairly heavy, shipping costs for our standard AIRMAIL - shipping may be 30% or more -- consider accepting the 60 days transit - time for "slow boat" surface shipping, and then 20% will still work -- + shipping may be 35% or more -- consider accepting the 60 days transit + time for "slow boat" surface shipping, and then 25% will still work -- but request surface shipping explicitly in the comments if you do this. If the result is reasonably close, we will just accept it, or if wildly different we will either include a refund, or else we will request a bit @@ -515,18 +515,19 @@ To the USA, Canada and certain other countries, Express Post service (which becomes Priority Post once in the USA) is always available. If we use -Express Post (US Priority Post), where we -can ship from within the USA (no T-shirts), then we will always insure for -full value, and include the cost in the original postage, unless told -not to. In the latter case we only cover 1/2 of any loss. There is special -option for Express Post for USA or Canadian orders on the web order form. -You only have to select it. We may soon turn that on for other countries, -but will use our best shipping judgement (registered parcel with insurance) -where Express Post is not available. Countries with unreliable postal -administration, Mexico, for example, are not eligible for insurance for any -class of parcel except "small packet". We may break the order into chunks -of less than 2 kg if necessary to get insurance. Small packets to non-USA -countries may be up to 2 kg. +Express Post (US Priority Post), where we can ship from within the USA (no +T-shirts), then we will always insure for full value, and include the cost +in the original postage, unless told not to. In the latter case we only +cover 1/2 of any loss. There is special option for Express Post for USA or +Canadian orders on the web order form. You only have to select it. We may +soon turn that on for other countries, but will use our best shipping +judgement (registered parcel with insurance) where Express Post is not +available. Countries with unreliable postal administration, Mexico, for +example, are not eligible for insurance for any class of parcel except +"small packet". We may break the order into chunks of less than 2 kg if +necessary to get insurance. Small packets to non-USA countries may be up to +2 kg. +

In USA/Canada less than 1% of items go missing in the mail; however, who @@ -543,7 +544,7 @@

@@ -574,7 +575,8 @@

  • For the USA we recommend US postal "EXPRESS MAIL" service, or secondly UPS. This usually excludes shipping T-shirts however, since they are effectively blocked at the border by excessive customs - paperwork requirements. + paperwork requirements and we can only mail from Canada or else use + expensive commercial couriers.
  • For international we recommend DHL. FEDEX is no longer available except for non T-shirt orders, and never to Canada, as they do not serve Milk River, Alberta, our Canadian shipping location. @@ -587,13 +589,14 @@ AM Mountain Time, you can often have it by early the next morning! See phone ordering (above).

    -If ordering the CD plus other items, consider having only the CD -sent by courier and other things by regular airmail or express post. CDs -are relatively inexpensive to send by courier (we class them as documents), -whereas T-shirts, and especially posters, are quite expensive that way. -Sometimes, particularly for posters, we will guess that this is what is -wanted. Say in the comments if you really want all items, even posters, -sent by courier. +If ordering the release CDs plus other items, consider having only the CD +sent by the faster methods and other things by regular airmail or even by +surface. T-shirts, and especially posters, are quite expensive to send by +fast methods relative to their value. Sometimes, particularly for posters, +we will guess that this is what is wanted. Say in the comments if you +really want all items, even posters, sent by Airmail or Express or courier +methods. +

    For Canada, and USA only, one may specify "use credit card" in the box @@ -609,10 +612,10 @@ are roughly: