| version 1.17, 2002/06/18 01:44:06 |
version 1.18, 2002/07/04 11:24:50 |
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| <title>OpenBSD problem reports</title> |
<title>OpenBSD problem reports</title> |
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| <p> |
<p> |
| <h2><font color=#e00000>How to report a Problem</font><hr></h2> |
<h2><font color="#e00000">How to report a Problem</font></h2> |
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<hr> |
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| <h3><font color=#0000e0>Released versions problem reports</font></h3> |
<h3><font color="#0000e0">Released versions problem reports</font></h3> |
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| Before reporting bugs/problems with released versions, |
Before reporting bugs/problems with released versions, |
| go through this checklist: |
go through this checklist: |
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| <p> |
<p> |
| If nothing looks like it addresses your problem, then please become acquainted |
If nothing looks like it addresses your problem, then please become acquainted |
| with |
with |
| <a href="http://www.openbsd.org/cgi-bin/man.cgi?query=sendbug&sektion=1&format=html"> |
<a href="http://www.openbsd.org/cgi-bin/man.cgi?query=sendbug&sektion=1&format=html"> |
| sendbug(1)</a> |
sendbug(1)</a> |
| before submitting a bug report. |
before submitting a bug report. |
| <p> |
<p> |
| Read further down for the <a href="#bugtypes">types of bug reports</a> desired. |
Read further down for the <a href="#bugtypes">types of bug reports</a> desired. |
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| <h3><font color=#0000e0>Current version problem reports</font></h3> |
<h3><font color="#0000e0">Current version problem reports</font></h3> |
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| If your problem is with the <i>current</i> source tree rather then a <i>release</i> or |
If your problem is with the <i>current</i> source tree rather then a <i>release</i> or |
| <i>stable</i> tree, |
<i>stable</i> tree, |
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| </ol> |
</ol> |
| <br> |
<br> |
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| <h3><font color=#0000e0>How to create a problem report</font></h3> |
<h3><font color="#0000e0">How to create a problem report</font></h3> |
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| <b>Always provide as much information as possible</b>. |
<b>Always provide as much information as possible</b>. |
| Try to pin-point the exact problem. Never give vague instructions, |
Try to pin-point the exact problem. Never give vague instructions, |
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| <P> |
<P> |
| The following items should be contained in every bug report: |
The following items should be contained in every bug report: |
| <ol> |
<ol> |
| <P> |
|
| <li>The exact sequence of steps from startup necessary to reproduce |
<li>The exact sequence of steps from startup necessary to reproduce |
| the problem. This should be self-contained; it is not enough to send in |
the problem. This should be self-contained; it is not enough to send in |
| a bare command without the arguments and other data you supplied to it. |
a bare command without the arguments and other data you supplied to it. |
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| a CVS or FTP snapshot, mention that, including its date and time. |
a CVS or FTP snapshot, mention that, including its date and time. |
| <p> |
<p> |
| <li>A traceback from your kernel panic. If your kernel panic'ed, and you |
<li>A traceback from your kernel panic. If your kernel panic'ed, and you |
| are at a <tt><a href="http://www.openbsd.org/cgi-bin/man.cgi?query=ddb&sektion=4&format=html">ddb</a>></tt> |
are at a <tt><a href="http://www.openbsd.org/cgi-bin/man.cgi?query=ddb&sektion=4&format=html">ddb</a>></tt> |
| prompt, then please provide the panic message, as well as the output of |
prompt, then please provide the panic message, as well as the output of |
| the <tt>traceback</tt> and <tt>ps</tt> commands in your bug report as |
the <tt>traceback</tt> and <tt>ps</tt> commands in your bug report as |
| advised.<br> |
advised.<br> |
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| traceback and ps output are useless.</b><br> |
traceback and ps output are useless.</b><br> |
| The output of <tt>show registers</tt> might be of interest as well. |
The output of <tt>show registers</tt> might be of interest as well. |
| You might then want to reboot with <tt>boot dump</tt> so that a kernel |
You might then want to reboot with <tt>boot dump</tt> so that a kernel |
| image could be saved by <a href="http://www.openbsd.org/cgi-bin/man.cgi?query=savecore&sektion=8&format=html">savecore(8)</a> |
image could be saved by <a href="http://www.openbsd.org/cgi-bin/man.cgi?query=savecore&sektion=8&format=html">savecore(8)</a> |
| for further post-mortem debugging. |
for further post-mortem debugging. |
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| </ol> |
</ol> |
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| Finally, when writing a bug report, please choose non-confusing terminology. |
Finally, when writing a bug report, please choose non-confusing terminology. |
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|
| <a name="bugtypes"></a> |
<a name="bugtypes"></a> |
| <h3><font color=#0000e0>Sending in bug reports</font></h3> |
<h3><font color="#0000e0">Sending in bug reports</font></h3> |
| <P> |
<P> |
| If possible, use the <A HREF="http://www.openbsd.org/cgi-bin/man.cgi?query=sendbug&sektion=1&format=html">sendbug(1)</a> command to get the bug into our tracking system. |
If possible, use the <A HREF="http://www.openbsd.org/cgi-bin/man.cgi?query=sendbug&sektion=1&format=html">sendbug(1)</a> command to get the bug into our tracking system. |
| You can follow the tracking system at <A HREF="http://cvs.openbsd.org/cgi-bin/wwwgnats.pl">this web page</a>. |
You can follow the tracking system at <A HREF="http://cvs.openbsd.org/cgi-bin/wwwgnats.pl">this web page</a>. |
| Sendbug requires that your system can properly send Internet email. If you |
Sendbug requires that your system can properly send Internet email. If you |
| cannot use sendbug on a functional OpenBSD machine, please send your bug report |
cannot use sendbug on a functional OpenBSD machine, please send your bug report |
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| </ol> |
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| <br><small>$OpenBSD$</small> |
<br><small>$OpenBSD$</small> |
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