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14: <H3><STRONG><font color=#0000e0><CENTER>OpenBSD problem reports</CENTER></font></strong>
15: <H4>
16: <H3><STRONG><font color=#0000e0>Released versions problem reports.</font></strong>
17: <H4>Before reporting bugs/problems with released versions,
18: go through this checklist:
19: <OL>
20: <LI>First check for <A href="http://www.openbsd.org/errata.html">patches
21: and notes regarding the release.</A>
22: <LI>Next find out if there is a <A href="http://www.openbsd.org/orders.html">
23: newer release available.</A>
24: <LI>The last thing to check is for <A href="http://www.openbsd.org/plus.html">
25: changes made between OpenBSD versions.</A>
26: </OL>
27: <P>
28: If nothing looks like it addresses your problem, then it may be
29: time to read <U>man sendbug</U> before submitting a bug report.
30: <P>
31: Read further down for the <A HREF="#bugtypes">types of bug reports</A> desired.
32:
33: <H3><STRONG><font color=#0000e0>Current version problem reports.</font></strong>
34: <H4>
35: <OL>
36: <LI>Test the problem at least twice, with source updated a few days apart.
37: <LI>Do not report source tree compilation problems, unless they persist.
38: They are almost always your mistake or they are being worked on
39: as you encounter them. People working on the project are
40: doing <U>make build</U> at least once per day, and usually several times
41: per day with different architectures.
42: <LI>Remember that the <A href="http://www.openbsd.org/anoncvs.html">anoncvs</A>
43: servers are updated significantly behind the actual working source tree.
44: <LI>Check for <A href="http://www.openbsd.org/plus.html">changes
45: made between OpenBSD versions</A> to see if the problem has been
46: addressed.
47: <LI>Much care is made in creating snapshots. Sometimes mistakes are made,
48: and our apologies are extended. Reading/writing the e-mail lists
49: is more appropriate than sending in a bug report.
50: </OL>
51: <BR>
52: <A NAME="bugtypes">
53: <H3><STRONG><font color=#0000e0>Sending in bug reports.</font></strong>
54: <H4>
55:
56: Try to pin-point the exact problem. Never give vague instructions,
57: or detail vague problems like "it crashes" or "I get strange interrupt
58: issues on this one box that I built." Talk to others on IRC or some
59: other forum to confirm that it is new, repeatable, etc. and make sure
60: it is not a local problem. And please don't start fixing problems that
61: require significant work until you are sure you understand them, especially
62: during our release periods when we must not change major sections of code.
63: If you are going to write significant amounts of code, check various
64: forums to make sure that someone else is not working on the problem
65: (saving duplication of effort).
66:
67: <P>
68: New features are accepted, especially with code that implements
69: your suggested new feature.
70: If someone else writes code for your new feature, the chances are that
71: it will be misunderstood and created so that you will not recognize it.
72:
73: <P>
74: Please remember that projects resources are limited.
75: <A href="http://www.openbsd.org/donations.html">Donations accepted.</A>
76:
77: <P>
78: Types of bug reports in order of desirability:
79: <OL>
80: <LI>Repeatable problems with source fixes are the best.
81: <LI>Repeatable problems that are not specific to your hardware/software
82: layout.
83: <LI>Repeatable problems specific to your software layout.
84: <LI>Repeatable problems specific to your hardware layout.
85: <LI>Non-repeatable problems -- or problems you do not wish to repeat.
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