[OpenSSH]

How to report a Problem


Released versions problem reports.

Before reporting bugs/problems with released OpenSSH versions, go through this checklist:
  1. Check for patches and notes regarding OpenSSH.
  2. Find out if there is a newer version available for OpenBSD or for the portable release, depending upon your platform.
  3. Check the FAQ for problems frequently reported as bugs but which aren't.
  4. Check the list of bugs fixed since the last release and known bugs reported since the last release.

If nothing looks like it addresses your problem, then use Bugzilla to submit a bug report (but see below for reporting security bugs privately).

You can reach the OpenSSH developers by sending email to one of the following addresses:

Current version problem reports.

  1. Test the problem at least twice, with source updated a few days apart.
  2. Do not report source tree compilation problems, unless they persist. They are almost always your mistake or they are being worked on as you encounter them.
  3. Remember that the anoncvs servers are updated significantly behind the actual working source tree.
  4. Check for OpenSSH changes to see if the problem has been addressed.

Sending in bug reports.

Try to pin-point the exact problem. Never give vague instructions, or detail vague problems like "it crashes." Talk to others on IRC or use some other forum such as the mailing list archives to confirm that it is new, repeatable, etc., and make sure it is not a local problem.

For an excellent overview of the art of reporting bugs, see Simon Tatham's How to Report Bugs Effectively. Remember, the better the information in your report, the better the chance that your problem will be resolved.

New features are accepted, especially with code that implements your suggested new feature. If someone else writes code for your new feature, the chances are that it will be misunderstood and created so that you will not recognize it.

Types of bug reports in order of desirability:

  1. Repeatable problems with source fixes are the best.
  2. Repeatable problems that are not specific to your hardware/software layout.
  3. Repeatable problems specific to your software layout.
  4. Repeatable problems specific to your hardware layout.

OpenSSH www@openbsd.org
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